Help / FAQ

Home And Wild offers high quality, domestically sourced (USA) items at factory direct prices.  We cut out extraneous storage and packaging costs so that you don't have to pay those extras in the item price.

When Will You Ship My Items?

  • All items are subject to a handling period before they are dispatched.
  • 99% of orders leave the warehouse within 3 days of payment.
  • We will notify you by email when your items are shipped.

Shipping Times

T-Shirts: 1-2 weeks

For other items please allow 5-10 business days as they may be shipping direct from the manufacturer.

Please note we are not Amazon and we cannot offer 2 day shipping.  Please be aware of our shipping times before ordering if you need your items as a gift or by a certain date.

Order Corrections / Errors

While we will do our very best to accommodate corrections to order errors and incorrect addresses, it is UP TO THE BUYER to double check their orders before submitting.  We are not responsible for incorrect shipping addresses and cannot guarantee that we will send items again free of charge.

 

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if they are ordered all at once.  Please keep this in mind if you fear you are missing an item.

I received a delivery confirmation email but I don't have my package:

Please contact us as soon as possible.  If you do not contact us within two weeks of this, you revoke the right to pursue any refunds or exchanges.  This is the customer's responsibility to follow up.

CAN I CHANGE OR CANCEL MY ORDER?

If you wish to change or cancel your order, you may do so up until the time that your order has shipped. Once your order has shipped, we no longer have the ability to make changes or to cancel the order.

 

SATISFACTION GUARANTEE

We want you to love your order.  If you are not satisfied for any reason you can return items for a refund.

 

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